Last Updated: 15 September 2026
At UK E-Books, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, purchase an e-book, contact us, or otherwise use our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
UK E-Books operates an online store providing digital history e-books and related digital content.
In this Privacy Policy, “we,” “us,” “our,” and “UK E-Books” refer to the operator of the website.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website.
2. Information We Collect
Depending on how you use our website, we may collect different types of personal information.
Information You Provide Directly
When you create an account, place an order, contact us, or interact with our website, you may provide:
- Full name
- Email address
- Billing information
- Account login details
- Order and purchase information
- Download or product-access information
- Contact information
- Messages or enquiries you send to us
- Information you provide when submitting a review or other website content
We only request information that is reasonably necessary for the relevant purpose.
Payment Information
When you make a purchase, your payment may be processed by a third-party payment provider.
Depending on the payment method used, payment providers may process information such as:
- Name
- Billing address
- Payment details
- Transaction information
- Fraud-prevention information
Where payment processing is handled by a third party, we generally do not have access to your complete payment-card details.
Payment providers process your information according to their own privacy policies and terms.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographical location
- Pages visited
- Time spent on pages
- Referring website
- Website interactions
- Date and time of visits
- Technical and diagnostic information
This information helps us maintain website security, understand website usage, improve performance, and provide a better user experience.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that allow a website to remember information about your visit.
We may use cookies for purposes such as:
Essential Cookies
These cookies may be necessary for the website to function correctly, including account functionality, shopping-cart functionality, checkout, authentication, security, and digital-product access.
Analytics Cookies
Where permitted, we may use analytics technologies to understand how visitors use our website and identify areas for improvement.
Preference Cookies
These may remember preferences such as language, display settings, or other website choices.
Marketing Cookies
Where applicable and where legally required, marketing cookies may be used to help measure advertising campaigns or provide more relevant advertising.
Where consent is legally required, we will request your consent before placing non-essential cookies.
You may control cookies through our cookie-consent tool or your browser settings.
Disabling certain cookies may affect the functionality of the website.
5. How We Use Your Information
We may use personal information for the following purposes:
- Processing and fulfilling orders.
- Providing access to purchased e-books.
- Sending download or purchase confirmations.
- Managing customer accounts.
- Responding to customer enquiries.
- Providing customer support.
- Processing payments.
- Preventing fraud and abuse.
- Maintaining website security.
- Troubleshooting technical problems.
- Improving our website and services.
- Understanding website usage.
- Managing reviews and customer feedback.
- Sending marketing communications where you have provided appropriate consent or where otherwise permitted by law.
- Complying with legal and regulatory obligations.
- Establishing, exercising, or defending legal claims.
- Protecting our rights, property, customers, and website.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
6. Lawful Bases for Processing
Where UK data-protection law applies, we process personal information using appropriate lawful bases.
Depending on the circumstances, these may include:
Contract
We may process your information where it is necessary to enter into or perform a contract with you, such as processing an order and providing access to an e-book.
Legal Obligation
We may process information where necessary to comply with a legal or regulatory obligation.
Legitimate Interests
We may process information where necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.
Examples may include website security, fraud prevention, service improvement, and managing business operations.
Consent
Where required, we may ask for your consent before processing information for certain purposes, such as certain marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
7. Marketing Communications
If you have opted to receive marketing communications, we may send information about:
- New e-books
- New collections
- Special offers
- Promotions
- Website updates
- Other products or services that may be relevant to you
You can unsubscribe from marketing emails by using the unsubscribe link included in the relevant communication or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending essential communications relating to purchases, accounts, security, or other necessary services.
8. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business and provide our services.
These may include:
- Payment processors
- Website hosting providers
- E-commerce and website service providers
- Email and communication providers
- Digital-download or content-delivery providers
- Analytics providers
- Fraud-prevention and security providers
- IT and technical support providers
- Professional advisers
- Legal or regulatory authorities where required by law
Third-party service providers are expected to process personal information appropriately and only for legitimate purposes.
9. Payment Providers
Payments may be handled by external payment processors.
When you make a payment, information may be transferred to the relevant payment provider so that the transaction can be authorised and processed.
We recommend reviewing the privacy policy of the payment provider you use for additional information about how it processes your data.
10. International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law.
Depending on the circumstances, this may involve an adequacy decision, appropriate safeguards, contractual protections, or another legally permitted transfer mechanism.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The retention period may depend on:
- The nature of the information.
- The purpose for which it was collected.
- Whether you maintain an account.
- Whether you have purchased products.
- Legal and accounting requirements.
- Fraud-prevention and security requirements.
- The need to establish, exercise, or defend legal claims.
When information is no longer required, we will take reasonable steps to securely delete it or anonymise it.
12. Account Information
If you create an account on our website, we may retain information associated with your account so that you can:
- View previous orders.
- Access eligible purchased products.
- Manage your account.
- Update account information.
- Receive relevant service communications.
You should keep your account password confidential and notify us if you believe your account has been accessed without authorisation.
13. E-Book Purchases and Digital Access
When you purchase an e-book, we may process information necessary to verify your purchase and provide access to the purchased digital content.
This may include your name, email address, order number, purchased product, payment status, and download/access information.
We may retain purchase records for accounting, customer-service, fraud-prevention, and legal purposes.
14. Children’s Privacy
Our website is not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can investigate and take appropriate action.
15. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access.
- Accidental loss.
- Destruction.
- Alteration.
- Disclosure.
- Misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own account and device, including using a strong password and keeping your login information confidential.
16. Your UK Data Protection Rights
Depending on the circumstances, UK data-protection law may give you rights including:
Right of Access
You may request a copy of the personal information we hold about you.
Right to Rectification
You may ask us to correct inaccurate or incomplete personal information.
Right to Erasure
In certain circumstances, you may ask us to delete your personal information.
Right to Restriction
In certain circumstances, you may ask us to restrict how we process your information.
Right to Data Portability
In certain circumstances, you may request personal information in a structured, commonly used, machine-readable format.
Right to Object
You may have the right to object to certain types of processing, including processing based on legitimate interests and direct marketing.
Right to Withdraw Consent
Where we process your information based on consent, you may withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Some rights are subject to legal conditions and exemptions, meaning they may not apply in every circumstance.
17. How to Exercise Your Rights
If you would like to exercise any of your data-protection rights, please contact us using the contact details provided on our website.
We may need to request reasonable information to verify your identity before responding to certain requests.
We aim to respond to valid requests within the time period required by applicable data-protection law.
18. Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to complain to the UK’s data-protection regulator:
Information Commissioner’s Office (ICO)
You can find information about your data-protection rights and how to make a complaint through the ICO’s official website.
19. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
21. Contact Us
If you have questions about this Privacy Policy, want to exercise your data-protection rights, or have concerns about how your personal information is handled, please contact us using the contact details provided on our website.
UK E-Books
Email: [Insert your customer service email]
Business Address: [Insert your business/registered address]
Website: [Insert your website address]
Important Information
This Privacy Policy is intended as a general website privacy-policy template for a UK digital e-book business. Before publishing it, you should replace the placeholders with your actual business details and ensure that the policy accurately reflects the services, payment processors, analytics tools, advertising platforms, cookies, email providers, and other third-party services actually used by your website.